At twɘnty five LONDON, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you visit our website, make a purchase, or otherwise interact with us.
- Information We Collect
We collect both personal and non-personal information:
a. Personal Information
When you interact with our site, you may provide us with information such as:
Your name
Email address
Shipping and billing address
Phone number
Payment details (processed securely via third-party payment gateways)
Any other details you voluntarily provide (e.g., through customer service inquiries)
b. Non-Personal Information
We may also collect data about how you use our website, such as:
Browser type
IP address
Device type
Pages visited
Cookies and usage data
- How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about your order or customer service requests
Send promotional emails, if you opt in
Improve our website and customer experience
Prevent fraud and maintain website security
- Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
Trusted third-party providers (e.g., payment processors, delivery partners, and marketing platforms)
Law enforcement or government authorities when required by law
Business partners or successors in case of a company merger, sale, or acquisition
All third parties are required to handle your data in compliance with applicable privacy laws.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to:
Remember your preferences
Track website usage
Serve you personalized content and ads
You can manage your cookie preferences in your browser settings.
- Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at: twentyfivelondon@gmail.com
- How We Protect Your Information
We take your privacy seriously. We use industry-standard security measures such as:
Secure Sockets Layer (SSL) encryption
Secure payment gateways
Regular malware scanning and website monitoring
Despite our efforts, no method of data transmission or storage is 100% secure. We recommend you take steps to protect your personal information as well.
- Retention of Data
We keep your information only as long as necessary to:
Provide our services
Comply with legal and tax requirements
Resolve disputes and enforce agreements
- Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal data.
- Children’s Privacy
Our site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received such data, we will delete it promptly.
- Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version with the updated date. Continued use of the site after changes indicates your acceptance of the new terms.
- Contact Us
If you have any questions or concerns about this Privacy Policy, you can reach us at:
twɘnty five LONDON
📧 Email: twentyfivelondon@gmail.com
